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Before you can start using your Fitbit, you must use a phone, tablet or computer to connect the Fitbit device to your Fitbit account. This allows the device to sync data back and forth with Fitbit. Today, we’re teaching you how to sync Fitbit to computers.

How to Sync Fitbit to Computers

Fitbit Inspire HR Heart Rate & Fitness Tracker

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Learning how to sync Fitbit to computers isn’t hard. Download the Fitbit app onto your computer, create an account if you don’t have one already, and pair your desired device.

The most important consideration regarding how to sync Fitbit to computers is whether the app is compatible with your computer. The Fitbit app is compatible with Windows 10 computers. If you have a Mac or Windows 8.1 computer, you can connect most Fitbit devices with the Fitbit Connect program.

How to Set Up the Fitbit App

To download the AppTo set up your Fitbit device with the Fitbit app, first you’ll need to download and install the Fitbit app onto your Windows 10 computer. This can be found on the Microsoft store. Please note that you can’t connect Versa 2 on a Windows 10 phone, tablet or computer, or a Google phone. You’ll need to use an iPhone, iPad or Android phone. Also, keep in mind you’ll need an account with the store (Microsoft, Google Play or Apple App) before you can download the Fitbit App.

fitbit app

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Open the App

Next, you want to open the Fitbit app and select “Join Fitbit”. Then, follow the on-screen instructions to create your Fitbit account and pair your Fitbit device, whether it’s a fitness tracker or bathroom scale, to your computer. This ensures your Fitbit device can sync its data to your computer.

When setting up the app, you want all your personal information to be as accurate as possible. This includes your sex, age, height and weight and is crucial for the accurate calculation of your BMR (basal metabolic rate).

Remember, there’s no need to lie because the default setting is “Private”, so only you can see this information. You have to manually change your privacy settings to “Public” for friends and family to see it.

How to Set Up the Fitbit Connect

fitbit connect

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If you only have a Mac or Windows 8.1 computer, most Fitbit devices are compatible with your computer via Fitbit Connect. This free software application allows your Fitbit device to sync data with your dashboard. If your computer isn’t Bluetooth-enabled, you’ll need a wireless sync dongle to set up and connect your Fitbit device. Since most Fitbit devices don’t come with a dongle, you’ll have to buy one from the Fitbit Store. Here’s how to sync Fitbit to computers that aren’t Bluetooth-enabled:

  • Insert a wireless sync dongle into one of your computer’s USB ports.
  • Visit
  • Scroll down until you find the pink Download button. Click on it.
  • Once the download is finished, double-click on the download file to initiate installation.
  • Wait for installation to finish. When prompted, select “Set up a New Fitbit Device”.
  • Follow the on-screen instructions to create a Fitbit account and connect your computer to your Fitbit device. Dashboard

Once you create an account at, you will see the dashboard. This stores all your Fitbit account data. Here are the answers to the most frequently asked questions we get related to

How Do I Sign Into My Account?

How Much Does It Cost?

How Do I Remove a Fitbit Device From My Account?

How Do I Sync Fitbit to Another Device?

Why Should I Use the Dashboard?

Troubleshooting Fitbits

Are you still having trouble? Here’s a quick rundown of how you can set up Fitbit Connect with the best-selling Fitbit devices:

Fitbit Charge 3 Fitness Activity Tracker

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When it comes to setting up Fitbit Connect for Charge HR, the most common problem is firmware that is out of date. In your Fitbit account, click on the gear icon to check the firmware version of your Charge HR. Then, go to the “Settings” menu and select “Devices”.

If you haven’t updated your Charge HR to the most recent version, installing the update is simple. All you have to do is restart your Charge HR. Once the update is complete, you should be able to sync your Charge HR with Fitbit Connect.

Fitbit Blaze

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Fitbit Blaze is one of the few Fitbit devices that doesn’t require a dongle to sync Fitbit Blaze with Fitbit Connect. All you need to do is have:

  • Windows 10 OS
  • Installed the Fitbit app
  • Blaze locked in the charging cradle
  • The cradle plugged into your computer directly

Fitbit Blaze will sync to your Windows 10 computer directly through the charging cable.

Fitbit One

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Sometimes, there are Bluetooth connectivity issues with the Fitbit One. If you can’t connect your Fitbit One to your computer via Bluetooth, start by removing all devices connected to Bluetooth from the room. This includes your phone, tablet and any other computer. Then, try to sync the device to your desired computer.

General Tips and Tricks

If you can’t connect your fitness tracker to your computer, start by ensuring your tracker is within 20 feet of the dongle. Then, make sure the tracker is paired to your Fitbit account. If it is, restart your computer. If this doesn’t work, try a different USB port. This should fix the problem if you click on the Fitbit Connect icon and see the message “Couldn’t Find Wireless Sync Dongle”.

The next step you should try is restarting your Fitbit device. This will update the firmware to the latest version and may resolve the problem. Next, you should try reinstalling Fitbit Connect. On a Mac, move “Fitbit Connect” to the trash. Then, reinstall the app. If you have a PC, select “Programs and Features” from the Control Panel. Uninstall Fitbit Connect.

Finally, in the case of a Fitbit Blaze, you should take the tracker out of its frame. Put it in its charging cradle and plug the charger into a USB port that you know is working. Fitbit Blaze will sync automatically through the charging cable.

How Often Should I Sync My Device to Fitbit Connect?

fitbit on a laptop

Image by ​Tatsuo Yamashita from Flickr

The best part about pairing your Fitbit device to your Mac or PC through Fitbit Connect is you don’t really have to think about syncing. If the dongle is plugged into your computer, your tracker will sync the data to your Fitbit Connect account automatically every 15 minutes if it is within 20 feet of your computer. If you have an Aria, or other device that may not be in your home office, we recommend syncing your data every day.

To confirm that your tracker is syncing to your computer successfully, simply log in to your Fitbit account. Click on the gear icon found at the top right of the dashboard and you’ll see a timestamp next to your tracker of when it was synced last. Here are devices you can connect to your Fitbit account:

  • Charge
  • Charge 2
  • Charge HR
  • Blaze
  • Force
  • Alta
  • Flex
  • Flex 2
  • One
  • Zip
  • Aria
  • Surge

The Bottom Line

Now you know how to sync Fitbit to computers! That wasn’t so hard, was it? You probably already have a Windows Store or Apple App Store account. Simply, download the Fitbit app, open it, input your personal metrics accurately and connect via Bluetooth so your Fitbit fitness tracker, SmartWatch or SmartScale syncs all its data straight to your computer.

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